Preventative Maintenance & Monitoring
Proactive
Services over reactive
Computer Masters instills in our
employees and technicians the vision of
proactive maintenance over reactive.
We can schedule specific days or
evenings of the month to come out, check
updates, backups, upgrades, and network
status at an economical rate.
Our reasoning is simple and logical, if
we can identify potential problems and
threats to your network and computing
environment beforehand, then we have the
best chance to halt the threats in their
tracks before you ever see an issue or
outage.
Unfortunately, this philosophy is not
the norm in the support industry; the
typical service & support firms across
the world react to downtimes and
outages, when the downtimes and outages
could have been prevented had they been
proactively monitoring your network.
Have you been rebooting your servers
every Monday? Have you been rebooting
your routers every day?
These behaviors are NOT normal in a
business network environment!
Call Computer Masters at Now
and let our experts assess and make the
proper changes to your network to
maximize your uptime and put your mind
at ease.
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Monitoring
Are you tired of being home after work,
and then getting a call or page saying
you need to come back into the office to
repair an outage issue or that someone
can't print any longer?
Worry no more with Computer Masters as
your personal IT staff!
We can provide you and your network with
active and triggering monitor alerts; to
name some of the items we can actively
monitor 24/7:
- Lightning storms and extreme
weather
- Power outages by weather and/or
electric power status
- Battery back-up units - outage
preparation
- Server uptime, status, and
processes (SQL server, Exchange svcs.)
- Router and switch or firewall
status
Computer Masters works round the
clock 365 days a year, we never sleep so
you can!
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