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About the
Founder of Computer Masters, L.L.C.
Computer Masters offers the very best in
business class technical support and
consultation, an explanation about the
founder's background explains why.
Mike Cleveland, the founder of Computer
Masters worked in the highest levels of
the technical support industry directly
with support managers and executives
from companies like Microsoft, Dell,
Apple, IBM, HP, Novell, Sun
Microsystems, and the list goes on.
While working with these companies in
both high and mid-level capacities, he
learned the methods and problems even
the industry giants encounter when
supporting their customers, whether it
be for a single user or a government
wide outage. He also assisted the
technology support executive's by
showing them how to streamline their
support practices, and even wrote
technical instructions and support
procedures which are still used by many
of them today.
Mr. Cleveland is recognized as a
Technical Support Industry expert and
has been so for over 5 years. He has
been in the I.T. field for over 10
years.
It is this unique understanding
and interaction with the OEM's that the
founder saw the light in supporting
businesses. A seamless, time-saving &
worry-free support structure with little
issue to the customer in terms of outage
and overhead. In other words a
refreshing and honest approach to
technical support for small to large
businesses.
Additionally, the founder spent many
years in technical consulting for many
companies in Kansas City; extracted the
best of the best cases, and omitted the
worst of the worst cases in developing a
business model with the Board of
investors, providing Kansas City
businesses the utmost in terms of
technical support.
Mr. Cleveland has been directly involved
as an influencer, and as an identified
expert on the subject of technical
support and best practices for several
leading corporate level OEM's and
support associations. The founder has
also a technical background along with
certifications in many technical areas
of expertise, and still does 'work in
the trenches' as he enjoys technical
support in all regards. It is this
foundation of morals, values, and
standards that Computer Masters has
created its vision moving forward.
Here are a few companies and
corporations that company founder Mike
Cleveland has serviced or provided his
expertise in Technical Support to....
TSANet (Technical
Support Alliance Network)
various Technical Service & Support
Associations
Sprint PCS wireless web support
AT&T Corporation
Kansas City Missouri School District
(KCMSD)
Armed Forces Bank (Bank Midwest)
Global Services Corporation (Department
of Defense Contractor)
Ft. Leonard Wood Military Base (Marines
Network)
Clarion Mortgage Services
HomeSmartz Mortgage Services
Vested Mortgage Group Corporate and
Branch levels
The Schutt Sports Group
Midwest Field Services, LLC
Standing Stone Inspections, LLC
The Dirt Man
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LLC
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