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Warranty
Services - 24/7
Computer
Masters provide onsite Warranty services
for OEM's such as IBM, HP, Dell,
Linksys, and more.
Studies have shown that 60% of
all electronic component
failures occur in the first 200
hours of operation (marked "T1"
in the graphs).
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As time passes, the chance of
failure declines until the
components reach the wear-out
phase (greater than 5 years for
most solid-state electronic
components).
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Component
"burn-in" is when you run the equipment
through the T1 period to reduce the risk
of failure. Many PC builders use a 24-48
hour "burn-in". However, unless you do a
200 hour run, it does not qualify as a
true burn-in by generally accepted
Quality Assurance methods, and only a
very small number of failures will be
found. We perform a several hours of
testing to ensure that all components
are working correctly.
Protect your
computer with a warranty even if you didn't buy it from us!
We
provide direct warranty services that
can cover your computer system new or
used!
How It Works:
Minimum Computer
Configurations Requirement for extended
warranty participation:
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Desktops
2.0GHz Processor 128MB RAM 20GB Hard
Drive 48X CD ROM MS Win98SE O/S
- Laptops
1.5 GHz Processor 128MB RAM 20GB
Hard Drive 48X CD ROM MS Win98SE O/S
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WorkStations
2.4Mhz.Processor 256MB
RAM 160GB
HDD 48X CD
ROM MS
WinXP O/S
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Trading Computers
3.0Ghz. Processor 1GB
RAM 160GB
Hard Drive CDRW ROM MS
WinXP O/S
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Servers
Call for info & pricing
24/7/365 Help Desk starts immediately.
Onsite with labor and parts will begin
15 days upon acceptance of the warranty.
When you call for support, you will have
little or no waiting to speak to a real
computer expert.
You will not get someone in a foreign
country that is hard to understand and
just follows a scripted response to
pre-defined issues. Our Warranty
provider operates with a network of
thousands of local repair technicians in
all 50 states, Puerto Rico, most parts
of Canada, and many foreign countries to
ensure that your warranty can be
executed ASAP.
What does this
Warranty Service Cover?
This warranty covers defects in
materials or
workmanship in your computer under
normal use and conditions.
24/7/365 Help Desk for Hardware &
Basic
Software Support. (Toll Free)
Next Business Day On site repair
service
1GB Online Data Storage
What is the
period of coverage?
This warranty covers your computer
for
12 or 24 months from the original
purchase
date.
Who is
covered?
This warranty covers the original
computer
purchase. Coverage can be
transferred if
you sell or otherwise transfer your
computer
before the warranty expires.
What will we
do to correct problems?
We will repair your computer or
replace
your computer with a new or
reconditioned
equivalent computer at our option.
We provide Next Business Day On site
repair
service for Hardware related
problems.
How do you get
service?
Simply call or email the staff at
Computer Masters, we will then
assist in documenting your problem
and finding a solution fast.
More
details? Absolutely, call or email
us now! |