 Computer
Masters offer the very best in
business class technical support and
consultation. The founder of
Computer Masters has worked in the
highest levels of the technical
support industry directly with
technical support executives from Microsoft, IBM, HP,
Novell, Sun Microsystems, and the
list goes on. While working with
these companies in both high and
mid-level capacities, he learned the
methods and problems even the
industry giants encounter when
supporting their customers, whether
it be for a single user or
a government wide outage. It is this
unique understanding and interaction
with the OEM's that the founder saw
the light in supporting businesses
well.
A seamless, time-saving, worry-free
support structure with very little
issue to the customer in terms of
outage and overhead.
It has been
said, customers spend more time
in the hold queue's of support calls
than they do in applying the actual
solution. Computer Masters has the
highest support levels (SLA's) of
access to vendors that make up the
technology industry. In the event a
technician encounters an issue on
your systems that they cannot
resolve, we do not take your time by
ignorantly searching for a solution,
we contact the manufacturer directly
and obtain the answers to resolve
the problem immediately,
24x7x365.
All business systems to us are
considered mission critical because
we understand the need for uptime on
your critical systems.
With strict guidelines, issue
tracking abilities, and the utmost
in professionalism. Computer Masters
can show your business how to
maximize your ROI, increase overall
efficiency whether it be email
systems, setup, business application
processes, or file storage, you name
the game and Computer Masters will
answer the call.
Our goal is to arrive quietly
into your facility,
quickly assess and react accordingly
to the issue or project. We then
report the findings directly to you
or the designated contact, and
provide a solution that will not
only fix problems, but prepare your
business for the future. From one
desktop system to hundreds, count on
Computer Masters.
Computer
Masters... Masters of Information
Technology |
Business Services
